Policy
-
We currently book all appointments by phone. Please fill out a request form and we will call you as soon as we can.
-
We require credit card information to book your appointment.
-
We will always confirm your therapist before booking. If you prefer a male or female therapist, please let us know. There will be a 50% fee charge if you cancel within 24 hours of the appointment.
-
All cancellations must be submitted 24 hours before your appointment. Any cancellations after closing time the day before will be automatically charged.
-
A 50% fee will automatically be applied for no-shows or same-day cancellations.
-
Vouchers or gift certificates will be fully redeemed based on the appointment price for no-shows.
-
Please call us ASAP if you need to reschedule! Keep in mind that our therapists work by appointment, so a heads-up helps keep communication!
Updated April 9th,2023
Prior to Your Appointment
-
Please Arrive 20 minutes before your session to fill out waivers, use the restroom, etc.
-
Your session starts 5 minutes before the massage to give you privacy to undress in the room.
-
Plan your trip ahead of time. for free parking use Waze 140 W. Wilson Ave Norfolk, Va 23510 (one-way street, parking right between hurrah players building and fence.)
-
We ask that You don't use perfumes or lotions that will interact and take away from your massage.
-
You may add on a sauna or float service after your appointment for 15% discount!
-
Call us (757) 452-3939 if you have any questions!
CONTACT US
Float Norfolk is located inside
The Renova Center
129 West. Virginia Beach Blvd Norfolk, Va 23510